To be your most trusted and useful online travel FACILITATOR TO SABAH, MALAYSIAN BORNEO

We want to make sure you have control over your online travel experience as an SabahTravelGuide.Com customer, from planning and purchasing your travel to protecting your personal information. To show how serious we are about this mission, we've created the SabahTravelGuide.Com Customer Bill of Rights explaining our commitment to you.

If you believe SabahTravelGuide.Com has not met these commitments, please notify us by e-mail at info@sabah-travel.com, and we will use commercially reasonable efforts to determine and correct the problem promptly.

If you need support, we're here
SabahTravelGuide.Com customer service is ready to help with your SabahTravelGuide.Com travel concerns 24 hours a day, seven days a week. When you need help, use our Feedback and Comments Form. All e-mail receives a response within 24 hours. 

When you talk, we listen
We welcome your comments and suggestions about what we can do to improve SabahTravelGuide.Com. In keeping with our mission to be the online travel service you trust most, we are constantly working to add new travel options, timely travel news, and easy-to-use features.

As we make improvements to our service, we'll let you know about it in the Service Center's SabahTravelGuide.Com Update. Check back and see how we're doing!

To send us your comments or suggestions for making SabahTravelGuide.Com even better, use our Feedback and Comments Form. We read every customer e-mail and will respond within 24 hours.

You can count on our information
We will provide accurate, timely fare and reservation information and update our fares and reservation rates as they change.  We want you to have the right information to make your travel choices.
 

Your credit card is safe and secure with SabahTravelGuide.Com
Whenever you use your credit card to reserve or purchase travel services on SabahTravelGuide.Com, you're protected in two ways:

• With just one click, you can sign in securely to SabahTravelGuide.Com and have all your transactions protected by powerful Secure Sockets Layer (SSL) encryption technology. SSL encrypts your credit card number, name, address, and phone number before they travel over the Internet.

• From the minute you make a reservation or purchase on SabahTravelGuide.Com, the credit card you used for the reservation or purchase will be protected from unauthorized charges. If unauthorized charges appear on your periodic statement for that card at any time within 6 months of your SabahTravelGuide.Com transactions and you are held liable for those charges, we'll cover your liability up to $50—the usual limit of your liability as a cardholder—so long as certain terms and conditions are met. SabahTravelGuide.Com is committed to making sure you're covered.

Your privacy is protected
When you register with or purchase travel services through SabahTravelGuide.Com, you must provide information identifying yourself to complete your transaction. We know that providing this information is an act of trust and we take it very seriously. SabahTravelGuide.Com pledges that you will have opportunities to control your personal information. Our privacy policy is always available for your review.